Telkomsel
IDR 2000
/ days
SubscribePricing
Your operator, your price, and the billing period, exactly as they appear on your mobile bill.
Subscribing takes three steps
The whole flow runs through your mobile operator, so there are no card details to enter.
1
Enter your mobile number
Start from the subscribe button and give the mobile number you want the subscription billed to.
2
Confirm on the operator screen
Your operator shows a confirmation page or sends a PIN by SMS. Follow it to approve the charge.
3
Start playing
Access opens straight away and you can sign in from any device with the same mobile number.
Price by operator
Each operator sets its own price and billing period. Pick the card that matches your network.
Cancel by text message
Send the keyword for your operator to the short code below. The subscription ends when the confirmation arrives.
Telkomsel text Unred Cloudplay to 97770
Send it from the mobile number the subscription is billed to, otherwise the operator cannot match it.
Cancellation takes effect as soon as you get the confirmation message. There is no notice period.
No app and no account login needed. A plain SMS is enough.
Refund policy
Refunds are handled by the care team at help@cloudgames-id.com.
- You can request a refund within 30 days of the charge appearing on your mobile account.
- Send the request to help@cloudgames-id.com from the address or mobile number linked to the subscription.
- Include the mobile number that was billed, your operator, and the date and amount of the charge.
- Requests are reviewed individually and you get a written answer with the outcome and the reason for it.
- Approved refunds are returned through your operator, which can take up to 7 to 10 working days to appear.
- A refund does not cancel the subscription. Send the keyword above as well if you also want billing to stop.
- Charges older than the refund window can still be reviewed, but they are decided case by case.
- Not sure whether a charge qualifies? Ask at help@cloudgames-id.com before you subscribe again, not after.
Cloud Games FAQs
Have questions about Cloud Games? Our comprehensive FAQ section provides answers to help you maximize your immersive experience.
What do I receive with my Cloud Games subscription?
With your Cloud Games subscription, you gain unrestricted access to a vast array of Cloud Games content, exclusive experiences, personalized recommendations, and regular updates that ensure a continuously engaging and dynamic journey.
How did I get subscribed to Cloud Games?
You subscribed to Cloud Games by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to all immersive features.
Is there a charge for using Cloud Games?
These subscriptions grant you unlimited access to all our Cloud Games content and premium features during the active subscription period. Yes, Cloud Games operates a subscription model (Telkomsel: IDR 2000 days), please refer to our relevant pricing information.
What platforms does Cloud Games support?
Cloud Games is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite immersive experiences whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Cloud Games platform or email us at help@cloudgames-id.com
How do I cancel my Cloud Games subscription?
To cancel your subscription, you can do so by texting Unred Cloudplay to 97770 (for Telkomsel), or by emailing our customer care team at help@cloudgames-id.com.